Terms & Conditions

Terms and Conditions for Silverust.com

Business Name (Silverust Jewels)

Welcome to Silverust.com! We are delighted to have you as our valued customer. Before you start shopping for our exquisite silver ornaments, we kindly request you to read and understand the following Terms and Conditions that govern your use of our website and the purchase of our products. By accessing or using Silverust.com, you agree to comply with these Terms and Conditions.

1. Product Information:
- At Silverust.com, we take pride in offering a wide range of premium silver ornaments, each designed with utmost craftsmanship and quality. While we strive to provide accurate product descriptions, images, and details, please be aware that variations in color and appearance may occur due to differences in display settings or natural variations in materials.

2. Pricing and Payment:
- All prices listed on Silverust.com are in INR and are exclusive of any applicable taxes and shipping charges. We reserve the right to adjust prices at our discretion without prior notice. Payment for your order can be made using the available payment methods during checkout, and your payment will be processed securely.

3. Order Processing and Shipment:
- We aim to process all orders within 2 working days after receiving payment. Once your order is shipped, you will receive a confirmation email with a tracking number to monitor your package's delivery status. The estimated delivery time is 7-8 business days from the date of shipment. Please note that delivery times may vary for international orders due to customs clearance procedures.

4. Shipping and Handling Charges:
- Shipping and handling charges are calculated based on the weight and destination of your order and will be displayed during the checkout process. Please review these charges before finalizing your purchase.

5. Returns and Exchanges:
- Your satisfaction is of the utmost importance to us. If you are not completely satisfied with your purchase, you may request a return or exchange within 14 days of receiving your order. The item must be in its original condition, unworn, and accompanied by the original packaging and proof of purchase. Please contact our customer support team to initiate the return or exchange process.

6. Refunds:
- Once your returned item is received and inspected, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed to the original payment method within a reasonable timeframe of maximum 15 Days.

7. Product Care:
- Silver ornaments require proper care to maintain their luster. We recommend avoiding exposure to harsh chemicals, perfumes, and excessive moisture. Regularly clean your silver jewelry with a soft, non-abrasive cloth to keep it shining.

8. Intellectual Property:
- All content and materials on Silverust.com, including images, logos, and text, are protected by copyright and other intellectual property rights. You may not use, modify, distribute, or reproduce any content from our website without our prior written consent.

9. Privacy Policy:
- Our Privacy Policy outlines how we collect, use, and protect your personal information. By using Silverust.com, you agree to our Privacy Policy.

10. Limitation of Liability:
- Silverust.com shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use our products or website.

11. Governing Law and Jurisdiction:
- These Terms and Conditions shall be governed by and construed in accordance with the laws of India, and any disputes shall be subject to the exclusive jurisdiction of the courts of Vyara, India.

12. Amendments to Terms and Conditions:
- Silverust.com reserves the right to amend these Terms and Conditions at any time without prior notice. Any changes will be posted on this page.

If you have any questions or concerns about these Terms and Conditions, please contact our customer support team for assistance. Happy shopping at Silverust.com!